Member rewards

A cafe loyalty program that runs at the till

Paper stamp cards go through the wash. A separate rewards app gets forgotten at the rush. Cafemanagee adds stamps, points or tier credit on the same bill as the drink, and the customer can see it in your branded app.

Updated

Stamp cards, points or tiers

Pick the rule your regulars will understand. Buy nine drinks and the tenth is free. Earn points on spend. Or move people from Regular to Local to Family with perks that actually change the visit, such as double stamps before 9am or a birthday drink.

  • Join with a phone number, a QR code or your cafe app
  • Stamps added automatically at checkout
  • Rewards redeemed on the same bill
  • Member prices and gift cards across locations

A profile, not a pile of cards

Every member has one record shared by the POS, the app and WhatsApp. You can see visit frequency, the drink they order most and lifetime spend, which is what you need before you send a reminder or a win-back offer.

Birthday and anniversary rewards can go out on WhatsApp the morning of, with SMS if that customer is not on WhatsApp.

FAQ

Common questions

Can I replace paper stamp cards?

Yes. Customers join with a phone number at the counter, from a QR code or in your branded app. Stamps are stored on their profile and show on the receipt.

Can rewards be different at each cafe?

You can run one loyalty program across every location, or tune offers by site. Member profiles stay shared so a regular is recognised at any of your counters.

Do staff need a second tablet for loyalty?

No. Recognition, stamps and redemption happen on the cafe POS during the order.

Book a demo

See Cafemanagee on your menu

Pick a time and we will walk through the POS, rewards, WhatsApp reminders and your branded app.

Book a free demo