SMS marketing
SMS marketing for cafes that shares a customer list with WhatsApp
Not every regular is on WhatsApp. Cafemanagee can send the same order-ready alert, reward reminder or offer by SMS, from a sender name we register for you, using the customer record already on the POS.
Updated
Use SMS where it is the better channel
Order-ready texts are short and time-critical. A win-back offer can go to someone who has not visited, whether or not they installed your app. Because SMS and WhatsApp read the same profile, you are not maintaining two lists that drift apart.
- Order-ready alerts
- Stamp and reward reminders
- Birthday drinks
- Opt-in broadcasts with a menu link
Set up before the first service
During onboarding we register your SMS sender name and the WhatsApp templates together, so the team is not debugging messages during a Saturday rush.