WhatsApp integration

WhatsApp marketing for cafes, tied to real orders

Cafemanagee connects to the official WhatsApp Business Platform and messages customers from your cafe’s own number. Reminders are triggered by what happened at the counter: an order is ready, a stamp card is one drink away, or a regular has not visited in three weeks.

Updated

Messages that have a reason

Broadcasting a generic offer to everyone is how cafes get blocked. Cafemanagee sends to people who opted in, using events you already have: order ready, reward progress, birthdays and lapsed regulars.

  • Order-ready alerts so the hand-off bar stays clear
  • Reward reminders when a free drink is close
  • Win-back notes to regulars you have not seen in 21 days
  • Menu links for opted-in customers, with delivery and reply tracking

Official WhatsApp, plus SMS when it is not available

We verify your WhatsApp Business account and register the templates you need before go-live. If a customer is not on WhatsApp, the same alert can go by SMS. Read the template guide before you write the first message.

FAQ

Common questions

Is this the official WhatsApp Business Platform?

Yes. Cafemanagee connects to the official WhatsApp Business Platform. Messages send from your cafe’s number to customers who have opted in.

What if a customer does not use WhatsApp?

The same order-ready alert, reward reminder or offer can fall back to SMS.

Can I message everyone who ever bought a coffee?

No. Messages go to customers who opted in. That keeps the channel useful and matches how the WhatsApp Business Platform expects business messaging to work.

Book a demo

See Cafemanagee on your menu

Pick a time and we will walk through the POS, rewards, WhatsApp reminders and your branded app.

Book a free demo